Privacy Policy

Snapsec ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application security platform.

By using Snapsec, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2.1 Information You Provide

• Account Information: Name, email address, company name, and job title when you register for our services.
• Contact Information: Information you provide when contacting us for support or inquiries.
• Payment Information: Billing details processed securely through third-party payment processors.

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our platform, including access times and features used.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Log Data: System logs that may include error reports and performance metrics.

2.3 Security Scan Data

On-Premise Deployment: All vulnerability assessments, scan results, and security findings remain exclusively within your infrastructure. We do not collect, store, or have access to your security data when using our on-premise deployment option.

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our security platform.
• Account Management: To manage your account and provide customer support.
• Communication: To send you technical notices, updates, security alerts, and administrative messages.
• Analytics: To understand usage patterns and improve our services.
• Security: To detect, prevent, and address technical issues and security threats.
• Compliance: To comply with legal obligations and enforce our terms of service.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing).
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection: To protect the rights, property, or safety of Snapsec, our users, or the public.
• With Your Consent: When you explicitly authorize us to share specific information.

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit using TLS 1.3
• Encryption of data at rest using AES-256
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Role-based access controls and principle of least privilege
• Secure development practices and code reviews

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Portability: Request a copy of your data in a machine-readable format.
• Objection: Object to processing of your information for certain purposes.
• Restriction: Request restriction of processing under certain circumstances.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

On-Premise Deployments: For on-premise installations, you have complete control over data retention. All security data remains in your environment and follows your organization's retention policies.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: